Most operational work can be removed by design.

Have you become the bottleneck?

We design and implement systems built on automation, AI, and infrastructure that take you out of the loop.

Book a short call See where the friction is
A short conversation. No pitch. Clarity either way.
Read this first

If your business needs you in every loop, it isn't scalable. It's fragile.

This works if

You want the business to move without you being involved in every step.

You are willing to change how work flows, not just add more tools.

This won't work if

Being needed everywhere feels like control rather than friction.

You want optimisation without changing how decisions are made.

The current reality

What's actually happening

Your attention is being spent where it adds the least value.

You start the day intending to work on what matters. Before you get there, messages arrive. Emails need replies. Tasks pile up.

None of it feels optional. None of it moves the business forward.

Your time is spent reacting, not progressing. You stay busy, while the work that actually creates value is pushed back.

This work exists to keep things running, not to make them better.
Because you cannot ignore it, it repeats. Every day.

For some people, this is acceptable. Being involved in everything feels reassuring.

If that sense of constant involvement feels like control rather than friction, this approach will feel uncomfortable.

Overall friction High
Friction Meter
Where time disappears each week
Chasing updates High
Explaining the website High
Manual admin Medium
Fixing avoidable issues High
Context switching Very high
If this feels familiar, the system is the issue.
The Shift

What changes

The shift
From reactive to controlled
Dependency on you
Before After
Noise level
Before After
Decision space
Before After
Less noise. Better decisions. More time.

The problem is not a lack of tools.
It is that too much work still depends on you, or on individuals in your team.

When systems are set up properly, the noise drops away.

The business runs without constantly pulling you back into it.

You stop reacting all day. You regain time to think, finish things properly, and focus on what actually moves the business forward.

The result is space. Less noise. Better decisions. More time.

A business that works for you, not the other way around.

The Method

How we remove you from the loop

First, we identify the work that quietly drains your time. Then we remove it by design.

Clear processes decide what runs automatically, what is handled once, and what should reach you only when it genuinely matters.

The effect is immediate.
Fewer interruptions. Quieter systems. Work moving forward without constant supervision.


You stay involved where your judgement adds value, not where your attention is being consumed.

Routing examples
What reaches you, and what does not
  • Invoice overdue
    Escalate High impact Finance Time-sensitive
  • New lead enquiry
    Escalate High impact Revenue Respond today
  • Client requests password reset
    Handled once Standard Support Template reply
  • Site update available
    Standard Low risk Maintenance Scheduled
  • Random “quick question” email
    Auto Low risk Holding reply Task created
Only two types of things reach you: high impact decisions, and true urgency.
Routing rule
Only reach you when it matters
How it works

Remove friction by design

  1. Identify

    We isolate the work that drains time and creates repeat interruptions.

  2. Design

    Clear rules decide what runs automatically, what gets handled once, and what escalates.

  3. Route

    Work moves forward without supervision. You're involved only where judgement adds value.

Fewer interruptions. Quieter systems. Work moving forward.
Trusted by clients worldwide

This is what long-term partnership looks like in practice.

Not a single project, but years of working alongside a growing business. Systems evolving as complexity increases. Decisions becoming clearer. Delivery becoming quieter.

The result is not noise or novelty, but steady progress you can rely on.

Quiet reliability. Serious capability. Real results.

Anastasia Mourogova Millin

I have been working with Simon Hunt from SlightlyChilled for the past several years. Simon's approach is fundamentally different. Instead of trying to solve a small problem but leaving the underlying challenge untouched, Simon works to solve the bigger issue itself. In our case, he understood the need of a new enterprise working on innovative financial models to clear away the mental clutter so we could focus on two key things: building and innovating.

Simon really took the time to understand the core value proposition behind our business, how it is being presented to the world, and the financial model that makes it possible. He then suggested a portfolio of solutions, including AI, which liberated our time, and streamlined routine tasks (like answering emails, organizing notes from the calls, doing follow up messages, and addressing generic requests that come from different groups on daily basis). In the end, our business has become significantly more efficient.

Equally importantly, Simon goes to the core of the language and communication style we needed to adopt so that we came across exactly the way we intended. Nobody before invested this energy and listened with this much attention to our needs. Both Ombrello Solutions and our network can attest to the results of what Simon recommended. Now that we have integrated these capabilities, we can scale our work and our solutions seamlessly without much additional costs.

DANSA CAPITAL / OMBRELLO SOLUTIONS MONTREAL, CANADA

A sensible next step

If this resonates, the next step is a short conversation.

To see whether the problems you are dealing with can be removed cleanly, or whether they will keep returning no matter which tools you add.

Sometimes it’s yes. Sometimes it’s no. Either way, you leave with clarity.

15 minutes.

You tell me what’s pulling you into the loop.

I’ll ask the right questions.

Enough to see if this is solvable cleanly.

Clear next step.

Either a fit, or a straightforward “not worth doing”.

Book a call Email instead
No pitch. If it’s not a fit, I’ll tell you.